Reference

How We Keep Your Account Safe

Your personal information and payment details are encrypted from the moment you open your account with us.

Encrypted account accessSecure payment storageData retention transparency
parkit4d How We Keep Your Account Safe
DATA CONTACT PATHS

How to Request Your Data or Ask Questions

Email Support Send your data request to our privacy inbox. We respond within three working days with account activity exports, payment histories and personal information you've supplied.
Live Chat Open a chat session from your account lobby Monday to Friday, 10 AM to 10 PM Jakarta time. Our team can explain which data applies to your account or help you request corrections.
Account Settings Log into your parkit4d account, go to Profile, then Privacy & Data. You can view what information we hold, update it or request deletion of your activity logs.
SECURITY PRACTICES

Our Data Protection Standards

Encryption in Transit

All communication between your device and our servers uses HTTPS encryption. DANA, OVO, GoPay and QRIS payment data never travels unencrypted, and verification codes are time-limited.

Cookies & Tracking

We use session cookies to keep you logged in and analytical cookies to see which games draw the most interest. Marketing cookies are optional; you can disable them in your preferences without losing account access.

Account Recovery

If you forget your password, we verify your identity via email or phone before allowing a reset. Two-step verification is available in account settings for additional security on withdrawals.

Data Retention Limits

Closed accounts are anonymised within thirty days. Live account data is kept only as long as needed to process withdrawals, resolve disputes or satisfy banking compliance rules.

Third-Party Sharing

We share payment data with DANA, OVO, GoPay and QRIS only to confirm transactions. Game studio partners see only session activity, not your personal details or deposit amounts.

Policy Updates

Changes to this privacy policy are posted here with thirty days notice. Major changes require email notification to your registered address; your continued account use means you accept the update.

Common Questions About Your Data

Yes. Go to Profile > Privacy & Data and select Export Account Information. You'll receive a secure file containing your personal details, deposit and withdrawal history, and session activity logs within three working days.

DANA, OVO, GoPay and QRIS transaction records are stored for up to three years to satisfy banking requirements and handle dispute requests. After account closure, payment data is anonymised within thirty days but may be retained longer where local law requires it.

No. Game studios see only your username and session activity, never your phone number, email or banking details. Your contact information stays within parkit4d and is used only for account support and security alerts.

Your personal details and deposit history are anonymised within thirty days of closure. Live chat transcripts are kept for one year to handle withdrawal disputes. Where local law permits, we may retain anonymised game activity for internal reporting only.

We do not sell personal information. We use anonymised activity data to improve game offerings. Third-party advertisers see only general behaviour patterns, not your name, email, phone or payment details.

Deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end. Confirmation codes are sent to your registered phone and verified before funds reach your wallet. You can view the exact timestamp and reference number of every deposit in your account history.

Yes. Contact our support team via live chat or email with a deletion request. We process account closure within fourteen days. Some data may be retained if required by banking law, but your personal details will be anonymised.